Service Sales Representative

Johnson Controls•Milwaukee, WI
•$55,200 - $82,850

About The Position

Johnson Controls is seeking a Service Sales Representative to grow its fire sprinkler service business. This customer-facing sales role promotes and sells service offerings to customers and end users across an assigned territory and account base. The representative develops customer relationships, identifies opportunities, and builds solutions for sprinkler system repairs, modifications, small projects, and new construction needs. The role combines technical knowledge, relationship building, prospecting, estimating, and disciplined follow-through to generate new and repeat business and meet or exceed sales objectives.

Requirements

  • At least 2 years of experience in the fire sprinkler industry or a related sprinkler service sales role.
  • Technical knowledge of sprinkler systems.
  • Ability to read blueprints and work with current NFPA 13 standards and local codes.
  • Self-motivation and a strong desire to succeed.
  • Ability to work effectively with minimal supervision.
  • Exceptional presentation, verbal, and written communication skills.
  • Ability to multitask and organize work effectively.
  • Proficiency using personal computers, including Windows and Office 2007.
  • Ability and willingness to work as a team player and collaborate well with others.

Nice To Haves

  • Four years of industry experience.
  • Previous sprinkler design experience, including estimating and performing hydraulic calculations.
  • Experience with Salesforce or another CRM system.
  • NICET Level I.

Responsibilities

  • Professionally represent Johnson Controls while promoting and selling fire sprinkler service offerings to customers and end users.
  • Contact prospects, qualify potential buyers, and follow up on leads through planned sales and marketing activities.
  • Work with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
  • Assess customer needs and develop sales strategies aligned with company capabilities and service solutions.
  • Close enough business to support and exceed sales plan objectives.
  • Read blueprints and work with current NFPA 13 standards and local codes.
  • Develop and maintain positive relationships with customers, general contractors, and end users.
  • Estimate small projects, including day-work as required.
  • Build new business relationships and help grow the sprinkler service business.
  • Manage opportunities with accountability, strong follow-through, and a focus on safety and integrity.
  • Use candid communication, practical problem-solving, and consistent follow-up to move prospects from need to solution.
  • Collaborate with service, technical, and management partners to deliver a smooth customer experience.
  • Balance prospecting, estimating, relationship management, and quote development while maintaining strong organization and time management.

Benefits

  • Competitive salary and commission plan.
  • Paid vacation, holidays, and sick time, with 15 days of vacation in the first year.
  • Comprehensive benefits package including 401K, medical, dental, and vision care available on day one.
  • Extensive product and on-the-job/cross-training opportunities.
  • Encouraging and collaborative team environment.
  • Strong dedication to safety through the Zero Harm policy.
  • Competitive bonus plan based on individual, group, and corporate performance.
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