Service Sales Manager

KLA•Boise, TX

3d•$151,300 - $257,200

About The Position

The KLA Services (KLAS) Business Development Team is seeking a motivated individual contributor to lead service sales and business development for select North American and global customers. The role serves as the headquarters lead and intermediary for customer and field commercial activity, working with regional account teams and other KLAS organizations to develop business and support customers. KLAS partners with field teams and customers across business sectors to maintain the performance and productivity of KLA products through a flexible portfolio of services. The position is based in Austin, Texas, and requires domestic and international travel of approximately 10–25%, as business needs require. The annual base pay range is $151,300–$257,200. Total rewards may include performance incentives and benefits such as health coverage, retirement matching, an employee stock purchase program, education assistance, paid time off, company holidays, and family care and bonding leave.

Requirements

More than 10 years of semiconductor equipment or other industrial or capital equipment experience.
Proven results in direct customer sales or related experience.
Strong business acumen and technical selling skills.
Strong understanding of financial, legal, and marketing fundamentals.
Advanced Excel and PowerPoint capabilities, including presentation skills.
Strong financial and mathematical modeling skills, with the ability to analyze details while maintaining a high-level vision and strategy.
Excellent interpersonal and communication skills, including the ability to turn nonspecific goals into concrete tasks and influence peers in other organizations.
Demonstrated experience managing internal and customer hierarchies.
Practical working knowledge of industry-recognized sales processes.
BA/BS degree or equivalent experience.
Ability to travel domestically and internationally 10–25% as required by business needs.

Nice To Haves

MBA.

Responsibilities

Work with regional account teams and other KLAS organizations to identify customer needs and develop business opportunities across core services, enhancements, and Pro Systems.
Negotiate and manage renewal and expansion of service contracts at key customers.
Drive the regional team to meet objectives while ensuring sales activity positively contributes to customer satisfaction.
Explain, promote, and support commercial strategy to senior division management.
Document and follow KLAS and KLA Finance processes for deal creation, approval, quotes, negotiations, deal closure, and operationalization.
Research and develop strategic sales growth plans with senior KLAS staff and the team.