Sales Manager, Service

J. F. Ahern Co.•Minneapolis, MN
•$120,073 - $159,697

About The Position

The Sales Manager, Service oversees service sales operations within the Twin Cities district, reporting to the Service Manager. The role covers business development, project management, job profitability, and growth through market analysis and vertical-market approaches. The manager develops sales team members’ skills, ensures the team meets its plan, and personally carries a sales quota. Working closely with Service Superintendents and Service Coordinators, the manager aligns sales with operations, manages customer accounts, grows the customer base, responds to customer inquiries and concerns, and makes frequent customer visits to track project progress and identify issues. The role also includes reviewing and assisting with monthly financial reports related to service sales. The position operates in a fast-paced, team-oriented, results-driven environment in Minneapolis, Minnesota.

Requirements

  • Five to seven years of sales experience.
  • At least two years of experience in a leadership role.
  • Ability to use sales management tools, Microsoft Office software, and AI.
  • Excellent communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to deliver a high-quality customer experience.

Nice To Haves

  • Experience in the Life Safety Industry is highly recommended.
  • Prior experience working in a service environment is preferable.

Responsibilities

  • Manage service sales operations within the Twin Cities district.
  • Lead business development, project management, job profitability, and sales growth through market analysis and vertical-market approaches.
  • Develop sales team members’ skills and ensure sales delivery against plan.
  • Personally carry a sales quota.
  • Collaborate with Service Superintendents and Service Coordinators to align sales with operations.
  • Manage customer accounts and build the company’s customer base.
  • Respond to existing customer inquiries and concerns.
  • Conduct frequent customer visits to monitor project progress and identify issues and challenges.
  • Review and assist in preparing monthly financial reports related to service sales.

Benefits

  • 401(k) match.
  • Health benefits.
  • Bonus programs through which a significant portion of profits is shared with employees.
  • Generous paid time off, with the opportunity to buy additional time off.
  • Paid maternity and paternity leave.
  • Free, full-service mental health care for employees and their families.
  • Wellness programs, including access to on-site fitness centers and personal development funds.
  • Education assistance, training programs, and development opportunities.
  • Hybrid and flexible schedules.
  • Vehicle allowance and gas card.
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