Sales Manager, Service

J. F. Ahern•Minneapolis, MN

5d•Hybrid

About The Position

Ahern is hiring a Sales Manager, Service for its Twin Cities district, located in Minneapolis, Minnesota. Reporting to the Service Manager, this role manages service sales operations, including business development, project management, job profitability, and growth through market analysis and vertical-market approaches. The manager develops sales team members’ skills and ensures they meet their plans, while also carrying a personal sales quota. The role works closely with Service Superintendents and Service Coordinators to align sales with operations. It includes managing customer accounts, growing Ahern’s customer base, responding to customer inquiries and concerns, and making frequent customer visits to monitor project progress and identify issues. The manager also reviews and assists in preparing monthly financial reports related to service sales. The work is described as fast-paced and team-oriented, with a results-driven atmosphere. Estimated compensation is $120,073–$159,697 plus bonus. The position is also eligible for a vehicle allowance and gas card. Final offers depend on education, experience, qualifications, and internal equity.

Requirements

Five to seven years of sales experience.
A minimum of two years in a leadership role.
Ability to use sales management tools, Microsoft Office software, and AI.
Excellent communication skills.
Strong attention to detail and organizational skills.
Ability to deliver a high-quality customer experience.

Nice To Haves

Experience in the Life Safety Industry is highly recommended.
Prior experience working in a service environment is preferable.

Responsibilities

Manage service sales operations within the Twin Cities district, including business development, project management, job profitability, and growth.
Use market analysis and vertical-market approaches to support sales growth.
Develop sales team members’ skills and ensure they are delivered to plan.
Personally carry a sales quota.
Collaborate with Service Superintendents and Service Coordinators to align sales with operations.
Manage customer accounts and build Ahern’s customer base.
Respond to existing customer inquiries and concerns.
Conduct frequent customer visits to monitor project progress and identify issues and challenges.
Review and assist in preparing monthly financial reports related to service sales.