Service Sales Manager

Williams Plumbing / Williams Civil Construction • Belgrade, MT

1d • Onsite

About The Position

Williams Plumbing is looking for a Service Sales Manager to build and grow our Service & Repair Department. This is a hands-on sales leadership role focused on generating recurring revenue through preventative maintenance agreements (PMAs), service memberships, renewals, and related service offerings. You’ll be responsible for developing new business, meeting with customers, assessing their needs, creating proposals, closing agreements, and managing customer relationships. This role is a strong fit for someone with B2B sales or business development experience in plumbing, HVAC, mechanical services, facilities management, or construction who is comfortable both selling and building a sales function from the ground up.

Requirements

• 5+ years of sales, business development, account management, or client relationship experience.
• Experience selling plumbing, HVAC, mechanical, facilities, construction, or other technical/service-based solutions strongly preferred.
• Proven ability to develop relationships, generate new business, negotiate, and close sales.
• Strong understanding of customer needs, pricing, profitability, and account retention.
• Self-motivated and entrepreneurial, with the ability to build processes and create opportunities independently.
• Strong communication, organization, and follow-through.
• Valid driver’s license and acceptable motor vehicle record.

Nice To Haves

• Leadership or coaching experience preferred.
• ServiceTitan and Microsoft Office experience preferred.

Responsibilities

• Develop new business through prospecting, referrals, networking, construction project handoffs, and targeted outreach.
• Build relationships with property managers, facility managers, owners, contractors, and other decision-makers.
• Conduct customer meetings and site visits to understand maintenance needs and identify service opportunities.
• Develop and present proposals for PMAs, memberships, and other preventative maintenance services.
• Negotiate scope, pricing, and terms while protecting margins and ensuring services can be delivered profitably.
• Drive new agreement sales, renewals, customer retention, and account growth.
• Maintain sales pipeline, customer records, proposals, and forecasting in ServiceTitan.
• Partner closely with Service Operations, technicians, dispatch, marketing, and construction teams.
• Establish sales processes, reporting, and performance metrics to support sustainable growth.

Benefits

• Competitive Wages ($90,000–$120,000 base salary + incentive compensation)
• Medical Insurance 3 affordable plans with HSA and FSA options available
• HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
• Telemedicine
• Dental & Vision
• Employer 401(k) match up to 8% (based on company profitability)
• Paid Time Off and 6 Paid Holidays
• Company Paid Life Insurance and Employee Assistance Program
• Accident, Short Term Disability, Long Term Disability
• Pet Insurance
• Referral Bonuses
• Williams Academy: In-person training events, access to over 60 online courses, ongoing professional development opportunities
• Company Events (Archery Tournament, Golf Tournament , and more!)
• Discounted Gym Memberships
• Auto Discount
• Tuition Assistance
• Verizon Discount
• Discounted Dog Daycare/Boarding

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed