SERVICE REPRESENTATIVE/INSIDE SALES
About The Position
McElroy Metal is hiring a Service Representative at its Service Center in Clinton, Illinois. The position helps customers select products and assists contractors and retail customers in determining the materials needed for building projects. It prepares job cost estimates and enters work orders into a computer. The role also includes light warehouse duties, such as loading and unloading trucks and bending trim. It reports to the Service Center Manager. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is described as highly competitive and may include a combination of base salary and commission depending on experience and role.
Requirements
- High school diploma or equivalent.
- Basic construction knowledge and experience.
- Knowledge and experience working with computers.
Nice To Haves
- One year of general office experience is preferred.
Responsibilities
- Receive and accurately process orders for contractors, retail customers, and distributors.
- Make sales to retail customers, contractors, distributors, and industries; collect payments and maintain the bank.
- Prepare building take-offs and material lists for customers needing help with mini-storage buildings, residential roofs, and commercial standing-seam roofs.
- Receive and investigate customer complaints, problems, and questions, and advise customers about materials used for particular projects or applications.
- Process credit and debit memos.
- Load customers’ purchases and unload incoming trucks.
- Break flashings for customers as needed.
- Help customers select products and determine materials needed for building projects.
- Prepare job cost estimates and enter work orders into the computer.
Benefits
- Employee Stock Ownership Program.
- Comprehensive medical plan for full-time employees and their dependents.
- Prescription card benefit.
- Dental plan for regular full-time employees.
- Life insurance at no cost to regular full-time employees.
- Employee Assistance Program for employees and their immediate family members.
- Short-term and long-term disability insurance at no cost to regular full-time employees.
- Educational Assistance Program.
- 401(k) plan with company match and profit-sharing plan.
- Vacation, paid holidays, and paid sick leave for regular full-time employees.
- Financial performance incentive programs.
- In-house and outside employee training and development opportunities.
- Compensation may include a combination of base salary and commission depending on experience and role.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
