Service Outside Sales Representative

Utility Keystone Trailer Sales•Manheim, PA

23h

About The Position

Drive profitable service sales for the Manheim Shop, Reefer, and Mobile Service operations. The role finds new business, grows existing customer accounts, visits customers, identifies service opportunities, prepares and follows up on quotes, and closes sales. The position is responsible for delivering an ultimate customer experience, prospecting, growing gross profit, managing service quotes and sales, and promoting the whole company.

Requirements

High school diploma or GED required.
Proven ability to prospect, build relationships, ask effective discovery questions, and close sales.
Self-motivated and comfortable working independently in the field without direct reports.
Ability to organize a territory, manage time, maintain a sales pipeline, and follow through consistently.
Ability to understand customer needs and communicate service solutions clearly.
Strong verbal and written communication skills.
Professional appearance and conduct at customer locations.
Ability to efficiently operate a cell phone, personal computer, CRM, and Microsoft applications.
Valid driver’s license and ability to travel regularly within the assigned territory.

Nice To Haves

Three or more years of outside sales in transportation preferred.
Working knowledge of heavy-duty trailers, truck refrigeration, fleet maintenance, or dealership service operations preferred.

Responsibilities

Generate profitable service work for the Manheim Shop, Reefer, and Mobile Service operations.
Prospect for new customers and develop new service accounts within the assigned territory.
Build and maintain strong relationships with existing customers and identify additional service needs.
Conduct regular in-person customer visits, sales calls, and follow-up activities.
Manage the sales process from start to finish.
Meet or exceed monthly and annual service sales and gross profit goals.
Maintain an active sales pipeline and accurately track activity in the company CRM.
Follow up on open and stale quotes to improve close rates and recover missed business.
Maintain a 7–14 day backlog by producing the right mix of profitable work for each service operation.
Provide forecasts, customer feedback, competitive information, and market opportunities to leadership.
Promote all company departments for crossfire opportunities.
Perform other sales-related duties as assigned.