Service Manager - Automotive Experience Required

Tire Discounters, Inc.•West Chester Township, OH

1d•$55,000 - $75,000

About The Position

Tire Discounters is seeking a Service Manager to lead and support a team of Service and Tire Technicians in delivering high-quality service and ensuring customer satisfaction at the store. The Service Manager is responsible for shop operations, including bay management and workflow, and communicates between the shop, counter staff, and customers. This role pays $55,000–$75,000+ annually through a weekly hourly rate, monthly individual spiffs, and participation in the monthly store bonus. The company describes career advancement opportunities, paid company training, a tool program, and a suite of benefits.

Requirements

Experience in automotive service or repair; certifications are preferred.
Management experience and strong leadership skills.
Excellent communication and multitasking abilities.
Strong work ethic and a goal-oriented mindset.
Valid driver's license and availability to work Saturdays.
Ability to stand for long periods, bend, and lift up to 75 pounds.
Authorized to work in the USA and at least 18 years old.
Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

Automotive service or repair certifications.

Responsibilities

Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
Oversee smooth shop operations, including bay management and location workflow.
Provide clear communication between the shop, counter staff, and customers.
Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
Promote safety and uphold quality and service standards while leading the team to deliver outstanding customer service.