Service Manager - Automotive Experience Required

Tire Discounters, Inc.•Alcoa, TN
•$55,000 - $85,000

About The Position

Tire Discounters is a family-owned and operated tire and automotive service retailer. The Service Manager leads and supports Service and Tire Technicians to provide high-quality automotive service and ensure customer satisfaction at the store. The role oversees shop workflow, communication, safety, service quality, and teamwork. Service Managers are paid a weekly hourly rate and can earn monthly individual spiffs and participate in the monthly store bonus. The company describes career advancement opportunities, paid company training, a company tool program, and a range of benefits.

Requirements

  • Experience in automotive service or repair; certifications are preferred.
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license.
  • Availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA and at least 18 years old.
  • Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

  • Automotive service or repair certifications.

Responsibilities

  • Lead and coach technicians, manage performance, and assist with hiring.
  • Oversee service bay workflow and communicate wait times to sales staff.
  • Ensure clear communication between the shop and customers.
  • Promote safety and meet quality and service standards.
  • Drive customer satisfaction and teamwork.

Benefits

  • Paid company training at all levels, led by master certified trainers and experienced leaders.
  • Company tool program.
  • A full suite of benefits to choose from.
  • Monthly individual spiffs and participation in the monthly store bonus.
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