Service Manager - Automotive Experience Required
About The Position
Tire Discounters is seeking a Service Manager to lead and support a team of Service and Tire Technicians in delivering high-quality automotive service and customer satisfaction. The Service Manager is responsible for the smooth operation of the shop, including bay management and location workflow, and serves as a communication link among the shop, counter staff, and customers. The role also involves coaching and training shop employees, managing performance, and assisting the General Manager with hiring. Service Managers are paid a weekly hourly rate and can earn monthly individual spiffs and participate in the monthly store bonus. The company describes opportunities for career advancement to General Manager and Regional Manager and provides paid company training and a tool program.
Requirements
- Experience in automotive service or repair; certifications are preferred.
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license.
- Availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA and at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications.
Responsibilities
- Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
- Manage the smooth operation of the shop, including bay management and location workflow.
- Provide clear communication between the shop, counter staff, and customers.
- Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
- Promote safety and ensure quality and service standards while leading the team in delivering outstanding customer service.
Benefits
- Paid company training at all levels, led by master certified trainers and experienced leaders.
- Company tool program.
- Competitive compensation plan and a full suite of benefits to choose from.
- Monthly individual spiffs and participation in the monthly store bonus.
- Growth opportunities and defined career advancement paths.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
