Service Manager - Automotive Experience Required
About The Position
Tire Discounters is seeking a Service Manager to lead and support Service and Tire Technicians in delivering high-quality automotive service and customer satisfaction. The role oversees shop operations, including bay management and location workflow, and serves as a communication link among shop employees, counter staff, and customers. The Service Manager ensures inspection and diagnostic procedures are followed, provides customers with professional and timely recommendations, and promotes safety and service quality. The manager also coaches, mentors, and trains employees, manages performance, and assists the General Manager with hiring. The position offers an annual pay range of $55,000–$85,000+, with a weekly hourly rate, monthly individual spiffs, and participation in the monthly store bonus. The company describes career advancement opportunities, paid company training, a company tool program, and a full suite of benefits to choose from.
Requirements
- Experience in automotive service or repair; certifications are preferred.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA and at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications.
Responsibilities
- Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
- Oversee smooth shop operations, including bay management and location workflow.
- Communicate clearly between the shop, counter staff, and customers.
- Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
- Promote safety and ensure quality and service standards while leading the team to deliver outstanding customer service.
Benefits
- Paid company training at all levels, led by master certified trainers and experienced leaders.
- Company tool program.
- Full suite of benefits to choose from.
- Monthly individual spiffs and participation in the monthly store bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
