Service Manager - Automotive Experience Required
About The Position
Tire Discounters is hiring a Service Manager to lead and support Service and Tire Technicians at a store, ensuring high-quality automotive service and customer satisfaction. The manager is responsible for the smooth operation of the shop, including bay management and workflow, and serves as a liaison between the shop, counter staff, and customers. The role promotes safety and service standards while ensuring inspection and diagnostic procedures are followed and customers receive professional, timely recommendations. The Service Manager coaches, mentors, and trains shop employees, manages performance, and assists the General Manager with hiring. The role offers a stated career path from Service Manager to General Manager to Regional Manager. Compensation is $55,000–$70,000+ annually; Service Managers receive a weekly hourly rate, monthly individual spiffs, and participate in the monthly store bonus.
Requirements
- Experience in automotive service or repair.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and a goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 pounds.
- Authorized to work in the USA and at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications are preferred.
Responsibilities
- Coach, mentor, and train shop employees; manage performance and assist the General Manager with hiring.
- Oversee smooth shop operations, including bay management and location workflow.
- Communicate between the shop, counter staff, and customers.
- Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
- Promote safety and ensure quality and service standards while leading the team in delivering outstanding customer service.
Benefits
- Paid company training at all levels, led by master-certified trainers and experienced leaders.
- Company tool program.
- Full suite of benefits to choose from.
- Monthly individual spiffs and participation in the monthly store bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
