Service Manager

King Ranch Inc • Angleton, TX

24d

About The Position

The Service Manager is responsible for responding to service requests within 24 hours, scheduling and performing preventative maintenance, and being available on an on-call basis. The role involves analyzing and resolving work problems or helping employees solve them, and initiating or suggesting plans to motivate workers toward their goals.

The Service Manager oversees the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians. The role also includes reporting unusual or extraordinary equipment circumstances to a manager and ensuring that service personnel maintain the required company uniform and a professional appearance and attitude.

Requirements

• Bachelor’s degree in business management or an agriculture field.
• Knowledge of agriculture, especially farming and ranching.
• Self-starter who is detail-oriented and organized.
• Excellent communication and interpersonal skills at all organizational levels and with outside contacts.
• Knowledge of various types of parts involved in the company.
• Troubleshooting skills, including identifying and resolving problems with parts.
• Valid driver’s license in good standing, eligibility to be an approved company driver, and ability to safely operate vehicles.

Responsibilities

• Respond to service requests within 24 hours.
• Schedule and perform preventative maintenance.
• Be available to work on an on-call basis.
• Analyze and resolve work problems or assist workers in solving them.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Oversee the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians.
• Report unusual or extraordinary circumstances regarding equipment to a manager.
• Ensure service personnel maintain the required company uniform and a professional appearance and attitude.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager