Service Manager - Automotive Experience Required
About The Position
Tire Discounters is hiring a Service Manager to lead and support Service and Tire Technicians at a store, ensuring high-quality automotive service and customer satisfaction. The Service Manager helps run the shop, manages bay assignments and workflow, and communicates between the shop, counter staff, and customers. The role also promotes safety and service standards and ensures inspection and diagnostic procedures are followed so customers receive timely, professional recommendations. The role includes coaching, mentoring, training, and managing shop employees, as well as assisting the General Manager with hiring. Service Managers are paid a weekly hourly rate and can earn monthly individual spiffs and participate in a monthly store bonus. The stated annual pay is $55,000–$85,000+. Tire Discounters describes itself as the nation's largest family-owned and operated tire and service business, founded almost 50 years ago, with nearly 2,300 team members. It offers company training, a company tool program, career advancement opportunities, and a full suite of benefits to choose from. The listed career path is Service Manager → General Manager → Regional Manager.
Requirements
- Experience in automotive service or repair; certifications are preferred.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and a goal-oriented mindset.
- Valid driver's license.
- Availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorization to work in the USA and age 18 or older.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications.
Responsibilities
- Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
- Ensure smooth shop operation, including bay management and location workflow.
- Provide clear communication between the shop, counter staff, and customers.
- Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
- Promote safety and uphold quality and service standards while leading the team to deliver outstanding customer service.
Benefits
- Full suite of benefits to choose from.
- Paid company training at all levels, led by master certified trainers and experienced leaders.
- Company tool program.
- Career advancement opportunities.
- Monthly individual spiffs and participation in the monthly store bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
