Service Manager - Automotive Experience Required

Tire Discounters•Snellville, GA

About The Position

Tire Discounters is hiring a Service Manager to lead and support Service and Tire Technicians in delivering high-quality automotive service and customer satisfaction. The manager oversees shop operations, including bay management and workflow, and serves as a liaison between the shop, counter staff, and customers. The role emphasizes safety, quality standards, clear communication, and professional, timely service recommendations. Service Managers are paid a weekly hourly rate and may earn monthly individual spiffs and participate in the monthly store bonus. The stated annual compensation is $55,000–$85,000+.

Requirements

  • Experience in automotive service or repair.
  • Management experience and strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license.
  • Availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorization to work in the USA and be at least 18 years old.
  • Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

  • Automotive service or repair certifications are preferred.

Responsibilities

  • Coach, mentor, and train shop employees.
  • Manage employee performance and assist the General Manager with hiring.
  • Oversee smooth shop operations, including bay management and location workflow.
  • Communicate clearly between the shop, counter staff, and customers.
  • Ensure inspection and diagnostic procedures are followed.
  • Provide customers with professional, timely recommendations.
  • Promote safety and ensure quality and service standards.
  • Lead the team in delivering outstanding customer service.

Benefits

  • Paid company training at all levels, led by master certified trainers and experienced leaders.
  • Company tool program.
  • A full suite of benefits to choose from.
  • Career advancement opportunities.
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