Service Manager-Power & HVAC
United Rentals•Cottage Grove, MN
•$75,285 - $108,415
About The Position
The Service Manager leads a maintenance operation within United Rentals’ Power/HVAC Division. The role hires, motivates, coaches, and trains Service Technicians and Equipment Associates, and oversees the maintenance and repair of specialty rental equipment and support assets to ensure they are safe and ready for rental. Working closely with the Branch Manager, the Service Manager contributes to a profitable location through leadership, service and maintenance expertise, and business management.
Requirements
- High school diploma or equivalent.
- 3–5 years of operations and shop management experience, with a background in repairing and maintaining the specified equipment.
- Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic, and other systems.
- Advanced knowledge of heavy equipment, manufacturers’ warranty processes, and work-order and time-accounting processes.
- Experience with diesel, hydraulic, and electrical systems sufficient to independently assess and diagnose most situations.
- Valid driver’s license with an acceptable driving record.
- Strong motivational and leadership skills.
- Excellent customer service skills.
- Strong knowledge of maintenance accounting and P&L.
- Basic computer skills, including Excel.
Responsibilities
- Supervise preventative maintenance, troubleshooting, and repairs for Power/HVAC equipment, including silent diesel generators, air-cooled chillers, rental-industry air conditioners, desiccant dehumidifiers, negative air machines, electrical distribution equipment, and load banks.
- Motivate, coach, and train technicians to meet time and quality standards and follow repair and maintenance processes.
- Supervise Service Technicians and ensure safety policies and procedures are followed.
- Build customer relationships by providing high-quality, timely service.
- Apply company policies to maximize productivity while maintaining a safe, clean, and organized work environment.
- Manage shop operating expenses.
- Lead, plan, measure, and continuously improve service and maintenance performance metrics.
- Meet regularly with Branch Managers to report problems and discuss potential solutions.
- Perform other duties as assigned.
Benefits
- Paid parental leave
- United Compassion Fund
- Employee discount program
- Career development and promotional opportunities
- Additional vacation buy-up program (U.S. only)
- Early wage access through Payactiv (U.S. hourly employees only)
- Paid sick leave
- Inclusive and welcoming culture
- Health and financial plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
