Service Manager- Power & HVAC
United Rentals•Denton, TX
About The Position
The Service Manager leads a maintenance operation within United Rentals’ Power/HVAC Division. The role oversees the maintenance and repair of specialty rental equipment and support assets, ensuring they are safe and ready for rental. The Service Manager hires, motivates, coaches, and trains Service Technicians and Equipment Associates, and works closely with the Branch Manager to support a profitable location through strong service, maintenance, and business management.
Requirements
- High school diploma or equivalent.
- 3–5 years of operations and shop management experience, with a background in repairing and maintaining the listed equipment.
- Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic, and other systems.
- Advanced knowledge of heavy equipment, manufacturers’ warranty processes, and work-order/time-accounting processes.
- Experience with diesel, hydraulic, and electrical systems sufficient to independently assess and diagnose most situations.
- Valid driver’s license with an acceptable driving record.
- Strong motivational and leadership skills.
- Strong customer service skills.
- Strong knowledge of maintenance accounting and P&L.
- Basic computer skills, including Excel.
Responsibilities
- Supervise preventative maintenance, troubleshooting, and repair of Power/HVAC equipment, including silent diesel generators, air-cooled chillers, rental-industry air conditioners, desiccant dehumidifiers, negative air machines, electrical distribution equipment, and load banks.
- Motivate, coach, and train technicians to exceed time and quality standards and follow standard repair and maintenance processes.
- Supervise Service Technicians and ensure safety policies and procedures are followed.
- Build strong customer relationships by delivering high-quality, timely customer service.
- Apply company policies to maximize productivity while maintaining a safe, clean, and organized work environment.
- Manage shop operating expenses.
- Lead, plan, measure, and continuously improve service and maintenance performance metrics.
- Meet regularly with Branch Managers to report problems and discuss possible solutions.
- Perform other duties as assigned.
Benefits
- Health and financial plans
- Paid parental leave
- United Compassion Fund
- Employee discount program
- Career development and promotional opportunities
- Additional vacation buy-up program (U.S. only)
- Early wage access through Payactiv (U.S. hourly employees only)
- Paid sick leave
- Inclusive and welcoming culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
