Service Manager- Power & HVAC

United Rentals • Houston, TX

1d

About The Position

The Service Manager leads a major maintenance operation within United Rentals’ Power/HVAC Division. The role manages the maintenance and repair of specialty rental equipment and support assets to ensure safe operation and readiness for rental. The Service Manager hires, motivates, coaches, and trains Service Technicians and Equipment Associates, and works closely with the Branch Manager to support a profitable location through leadership, service and maintenance expertise, and business management.

Requirements

• High school diploma or equivalent.
• 3–5 years of operations and shop management experience, with a background repairing and maintaining the specified equipment.
• Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic, and other systems.
• Advanced knowledge of heavy equipment, manufacturers’ warranty processes, and work-order and time-accounting processes.
• Experience with diesel, hydraulic, and electrical systems sufficient to independently assess and diagnose most situations.
• Valid driver's license with an acceptable driving record.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills, including Excel.
• Ability to comply with safety policies and procedures; the position is designated Safety Sensitive.

Responsibilities

• Supervise preventive maintenance, troubleshooting, and repairs for specialty rental equipment, including generators, chillers, air conditioners, dehumidifiers, negative air machines, electrical distribution equipment, and load banks.
• Motivate, coach, and train technicians to meet time and quality standards and follow repair and maintenance processes.
• Supervise Service Technicians and ensure safety policies and procedures are followed.
• Build customer relationships by delivering high-quality, timely customer service.
• Apply company policies to maximize productivity while maintaining a safe, clean, and organized work environment.
• Manage shop operating expenses.
• Lead, plan, measure, and continually improve service and maintenance performance metrics.
• Meet regularly with Branch Managers to report problems and discuss possible solutions.
• Perform other duties as assigned.

Benefits

• Health and financial plans
• Paid parental leave
• United Compassion Fund
• Employee discount program
• Career development and promotional opportunities
• Additional vacation buy-up program (U.S. only)
• Early wage access through Payactiv (U.S. hourly employees only)
• Paid sick leave
• Inclusive and welcoming culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED