Service Manager - Customer Equipment

United Rentals•Beaumont, TX

About The Position

As a Service Manager – Customer Equipment Solutions (CES) at United Rentals, you will lead a major maintenance enterprise and hire and motivate a team of Service Technicians. You will work to improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired. Working closely with the Branch Manager, you will help build a profitable location through leadership, service and maintenance knowledge, and business management. The position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

High school diploma required.
Valid driver’s license with an acceptable driving record.
Extensive equipment fleet maintenance and leadership experience.
Five years of service and maintenance experience and at least three years of supervisory experience.
Strong motivational and leadership skills.
Excellent customer service skills.
Strong knowledge of maintenance accounting and profit and loss (P&L).
Basic computer skills, particularly with Microsoft Excel.

Nice To Haves

Trade-school degree is a plus.
Bachelor’s degree is preferred.

Responsibilities

Coordinate and supervise the overall delivery of quality performance by CES technicians, drivers, and service associates.
Generate service-related revenue.
Schedule and perform timely repairs for rental and customer equipment.
Create work schedules and maintain proper accounting of Service Technician productivity.
Provide employee training and development.
Perform other duties as assigned.