Service Manager - Customer Equipment

United Rentals•Beaumont, TX

About The Position

The Service Manager – Customer Equipment Solutions (CES) leads a major maintenance operation at United Rentals. The manager hires and motivates Service Technicians and improves operational efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired. Working closely with the Branch Manager, this role helps build a profitable location through leadership, service and maintenance knowledge, and business management.

Requirements

High school diploma required.
Valid driver's license with an acceptable driving record.
Extensive equipment fleet maintenance and leadership experience.
Five years of service and maintenance experience and a minimum of three years of supervisory experience.
Strong motivational and leadership skills.
Excellent customer service skills.
Strong knowledge of maintenance accounting and profit and loss (P&L).
Basic computer skills, particularly with Microsoft Excel.

Nice To Haves

Trade-school degree.
Bachelor’s degree preferred.

Responsibilities

Coordinate and supervise the quality and performance of CES technicians, drivers, and service associates.
Generate service-related revenue.
Schedule and perform timely repairs for rental and customer equipment.
Create work schedules and maintain accurate accounting of Service Technician productivity.
Provide employee training and development.
Perform other duties as assigned.