Service Manager

King Ranch • Angleton, TX

23d

About The Position

The Service Manager is responsible for responding to service requests within 24 hours, scheduling and performing preventative maintenance, and being available on an on-call basis. The role analyzes and resolves work problems or helps workers solve them, and initiates or suggests plans to motivate workers toward work goals. The Service Manager oversees the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians, reports unusual or extraordinary equipment circumstances to the manager, and ensures service personnel maintain the required property uniform and a professional appearance and attitude.

Requirements

• Bachelor’s degree in business management or an agriculture field.
• Knowledge of agriculture, especially farming and ranching.
• Self-starter who is detail-oriented and organized.
• Excellent communication and interpersonal skills at all levels of the organization and with outside contacts.
• Knowledge of various types of parts involved in the company.
• Troubleshooting skills, including identifying and solving problems with parts.
• Valid driver’s license in good standing.
• Ability to be an approved driver for the company and safely operate vehicles.

Responsibilities

• Respond to service requests within 24 hours.
• Schedule and perform preventative maintenance.
• Be available to work on an on-call basis.
• Analyze and resolve work problems or assist workers in solving them.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Manage the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians.
• Report unusual or extraordinary circumstances regarding equipment to the manager.
• Ensure service personnel maintain the required property uniform and a professional appearance and attitude at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager