Service Lot Porter - Kearny Mesa Hyundai
About The Position
The Service Lot Porter organizes and manages vehicles in the service lot, assists customers, and supports the service department’s daily operations. The role helps ensure vehicles are parked, serviced, and ready for customer pickup, contributing to efficient workflow and a positive customer experience. The position works closely with service advisors, technicians, and other staff and has no supervisory responsibilities. Work is performed in a parking lot environment with moderate noise and exposure to varying weather conditions. The role may involve hazardous odors, contaminants such as antifreeze and chemical degreasers, equipment that could result in minor injuries, and occasional slippery surfaces. Employment offers are conditional on successfully completing a pre-employment drug screen and background check.
Requirements
- At least one year of verifiable driving experience.
- Valid driver’s license and a safe driving record; must obtain a California driver’s license within 30 days following the date of hire.
- Ability to lift up to 30 pounds.
- Ability to perform all essential functions of the job.
- Frequently stand, walk, sit, use hands, reach with hands and arms, talk, and hear.
- Occasionally climb or balance, stoop, kneel, crouch, squat, or crawl; occasionally lift up to 30 pounds.
- Physical ability to drive a vehicle for prolonged periods.
Nice To Haves
- Previous experience in an automotive dealership, body shop, or similar environment.
- Experience driving manual and automatic transmission vehicles.
- Strong attention to detail and commitment to vehicle cleanliness and presentation.
- Familiarity with vehicle check-in/check-out procedures and documentation.
- Ability to safely operate and maneuver vehicles in tight or high-traffic areas.
- Basic knowledge of automotive terminology and vehicle features.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to follow instructions, prioritize tasks, and manage time efficiently.
- Basic computer skills or familiarity with inventory systems.
Responsibilities
- Drive, park, and retrieve customer vehicles in the service lot safely and efficiently.
- Park vehicles in designated areas and organize them according to dealership policies.
- Monitor vehicle movement and move vehicles as needed for service or storage.
- Greet customers professionally when they drop off or pick up vehicles.
- Provide basic information about vehicle status and estimated completion times.
- Help customers locate their vehicles or provide shuttle service as needed.
- Move vehicles to and from service bays to assist service technicians.
- Manage service paperwork and keys, returning them to the appropriate locations.
- Keep the service lot clean and organized, including removing trash and debris.
- Monitor the lot for security issues or vehicle damage and report concerns to the service manager.
- Follow safety protocols when moving vehicles and using equipment.
- Update vehicle status records and help maintain accurate service logs.
- Support the service department with administrative tasks as needed.
- Help maintain an accurate inventory of service tools and equipment.
- Communicate and coordinate with service advisors, technicians, and other staff.
- Maintain satisfactory attendance.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid life insurance
- Employer-paid AD&D
- 401(k) with employer match
- Vacation package
- Tenure recognition and awards
- Vehicle purchase discount program
- Vehicle service discount program
- Golf benefits at Maderas Golf Club, subject to qualification
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
