Service Lot Porter - Kearny Mesa Hyundai

Sunroad Auto•San Diego, CA
•Onsite

About The Position

The Service Lot Porter, also described as a Service Lot Attendant, organizes and manages vehicles in the service lot, assists customers, and supports the service department’s daily operations. The role ensures vehicles are safely and properly parked, serviced, and ready for pickup, helping maintain an efficient workflow and positive customer experience. The position works closely with service advisors, technicians, and other staff. It includes driving and moving customer vehicles, maintaining vehicle records and service logs, managing keys and paperwork, keeping the lot clean and organized, and assisting with administrative tasks and tool inventory. The work is performed in a parking lot and involves moderate noise, varying weather, possible hazardous odors and conditions, and frequent exposure to contaminants such as antifreeze and chemical degreasers.

Requirements

  • At least one year of verifiable driving experience.
  • Valid driver’s license and a safe driving record.
  • Obtain a California driver’s license within 30 days following the date of hire.
  • Ability to lift up to 30 pounds.
  • Ability to perform all essential functions of the job.
  • Ability to drive a vehicle for prolonged periods.

Nice To Haves

  • Previous experience in an automotive dealership, body shop, or similar environment.
  • Experience driving both manual and automatic transmission vehicles.
  • Strong attention to detail and commitment to vehicle cleanliness and presentation.
  • Familiarity with vehicle check-in/check-out procedures and documentation.
  • Ability to safely maneuver vehicles in tight or high-traffic areas.
  • Basic knowledge of automotive terminology and vehicle features.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to follow instructions, prioritize tasks, and manage time efficiently.
  • Basic computer skills or familiarity with inventory systems.

Responsibilities

  • Drive, park, and retrieve customer vehicles in the service lot safely and efficiently.
  • Park vehicles in designated areas and organize them according to dealership policies.
  • Monitor vehicle movement and move vehicles as needed for service or storage.
  • Greet customers professionally when they drop off or pick up vehicles.
  • Provide basic information about vehicle status and estimated completion times.
  • Help customers locate their vehicles or provide shuttle service as needed.
  • Move vehicles to and from service bays to assist technicians.
  • Manage service paperwork and keys, returning them to the appropriate locations.
  • Keep the service lot clean and organized, including removing trash and debris.
  • Monitor the lot for security issues or vehicle damage and report concerns to the service manager.
  • Follow safety protocols when moving vehicles and using equipment.
  • Update vehicle status records and help maintain accurate service logs.
  • Support the service department with administrative tasks as needed.
  • Help maintain an accurate inventory of service tools and equipment.
  • Work and communicate effectively with service advisors, technicians, and other staff.
  • Maintain satisfactory attendance.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employer-paid life insurance
  • Employer-paid AD&D
  • 401(k) with employer match
  • Vacation package
  • Tenure recognition and awards
  • Vehicle purchase discount program
  • Vehicle service discount program
  • Golf benefits at Maderas Golf Club, subject to qualification
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