Service Lot Porter - Kearny Mesa Ford/Kia
About The Position
The Service Lot Attendant organizes and manages vehicles in the service lot, assists customers, and supports the service department’s daily operations. The role helps ensure vehicles are parked, serviced, and ready for customer pickup, contributing to an efficient workflow and positive customer experience. The position involves driving and retrieving customer vehicles, maintaining the service lot, assisting technicians and customers, managing keys and paperwork, updating vehicle records, and supporting service-department operations. Work takes place in a parking lot environment and may involve varying weather, moderate noise, odors, hazardous conditions and equipment, contaminants, and occasionally slippery surfaces.
Requirements
- At least one year of verifiable driving experience.
- Valid driver’s license and safe driving record; must obtain a California driver’s license within 30 days following the date of hire.
- Ability to lift up to 30 pounds.
- Ability to perform all essential functions of the job description.
Nice To Haves
- Previous experience in an automotive dealership, body shop, or similar environment.
- Experience driving both manual and automatic transmission vehicles.
- Strong attention to detail and commitment to vehicle cleanliness and presentation.
- Familiarity with vehicle check-in/check-out procedures and documentation.
- Ability to safely operate and maneuver vehicles in tight or high-traffic areas.
- Basic knowledge of automotive terminology and vehicle features.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to follow instructions, prioritize tasks, and manage time efficiently.
- Basic computer skills or familiarity with inventory systems.
Responsibilities
- Drive, park, and retrieve customer vehicles in the service lot efficiently and safely.
- Park and organize vehicles in designated areas according to dealership policies; monitor vehicle movement and move vehicles as needed for service or storage.
- Greet customers dropping off or picking up vehicles, provide basic vehicle-status and estimated-completion information, and help customers locate vehicles or provide shuttle service as needed.
- Move vehicles to and from service bays to assist service technicians.
- Manage service paperwork and keys, ensuring they are returned to the appropriate locations.
- Keep the service lot clean and organized, including removing trash and debris.
- Monitor the lot for security issues or vehicle damage and report suspicious activity or damage to the service manager.
- Follow safety protocols when moving vehicles and using equipment.
- Update vehicle status records and help maintain accurate service logs.
- Support the service department with administrative tasks as needed.
- Assist in maintaining an accurate inventory of service tools and equipment.
- Work with service advisors, technicians, and other staff to support smooth operations; communicate effectively and provide assistance as needed.
- Maintain satisfactory attendance.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid life insurance
- Employer-paid AD&D
- 401(k) with employer match
- Vacation package
- Tenure recognition and awards
- Vehicle purchase discount program
- Vehicle service discount program
- Golf benefits at Maderas Golf Club, subject to qualification
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
