Service Lot Porter - Kearny Mesa Ford/Kia

Sunroad Auto•San Diego, CA

About The Position

The Service Lot Porter is responsible for organizing and managing vehicles in the service lot, assisting customers, and supporting the service department’s daily operations. The role helps ensure vehicles are properly parked, serviced, and ready for customer pickup, supporting an efficient workflow and positive customer experience. The position has no supervisory responsibilities. The work is performed in a parking lot environment, with moderate noise and possible exposure to varying weather, odors, hazardous conditions and equipment, contaminants such as antifreeze and chemical degreasers, and occasionally slippery surfaces. Employment offers are contingent on successfully completing a pre-employment drug screen and background check.

Requirements

At least one year of verifiable driving experience.
Valid driver’s license and a safe driving record.
Obtain a California driver’s license within 30 days following the date of hire.
Ability to lift up to 30 pounds.
Ability to perform all essential functions of the job.
Physical ability to drive a vehicle for prolonged periods.
Ability to meet the role’s physical demands, including frequent standing, walking, sitting, hand use, reaching, talking, and hearing; occasional climbing, balancing, stooping, kneeling, crouching, squatting, or crawling.

Nice To Haves

Previous experience working in an automotive dealership, body shop, or similar environment.
Experience driving both manual and automatic transmission vehicles.
Strong attention to detail and commitment to vehicle cleanliness and presentation.
Familiarity with vehicle check-in/check-out procedures and documentation.
Ability to maneuver vehicles safely in tight or high-traffic areas.
Basic knowledge of automotive terminology and vehicle features.
Excellent customer service and communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to follow instructions, prioritize tasks, and manage time efficiently.
Basic computer skills or familiarity with inventory systems.

Responsibilities

Drive, park, and retrieve customer vehicles in the service lot efficiently and safely.
Park vehicles in designated areas and organize them according to dealership policies.
Monitor vehicle movement and move vehicles as needed for service or storage.
Greet customers professionally when they drop off or pick up vehicles.
Provide basic information about vehicle status and estimated completion times.
Help customers locate their vehicles or provide shuttle service as needed.
Move vehicles to and from service bays to assist service technicians.
Manage service paperwork and keys, returning them to the appropriate locations.
Keep the service lot clean and organized, including removing trash and debris.
Monitor the lot for security issues or vehicle damage and report concerns to the service manager.
Follow safety protocols when moving vehicles and using equipment.
Update vehicle status records and help maintain accurate service logs.
Support the service department with administrative tasks as needed.
Help maintain an accurate inventory of service tools and equipment.
Work with service advisors, technicians, and other staff to support smooth operations.
Communicate effectively with team members and provide assistance as required.
Maintain satisfactory attendance.
Perform other related duties as assigned.