Service - Lot Attendant- Larry H. Miller Volkswagen

Asbury Automotive Group • Tucson, AZ

3d

About The Position

The Service Lot Attendant is the initial point of contact for customers arriving at the dealership for service. The role greets and checks in customers, obtains vehicle information, assists Service Advisors, and safely moves customer vehicles from the service drive to the shop. The attendant follows dealership procedures for handling vehicles and keys, supports effective working relationships across the dealership, and helps provide a positive customer experience that encourages return visits. The position requires working outdoors and standing for extended periods.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.
• Must be able to work outdoors and stand for extended periods.

Nice To Haves

• Ability to operate a manual transmission is highly preferred.

Responsibilities

• Greet service customers promptly and courteously, and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move customer vehicles safely and securely after the greeting process outlined by management.
• Retain keys according to departmental safeguard procedures.
• Promote effective working relationships with dealership associates and departments.
• Follow dealership-specific procedures for active vehicle delivery to support return visits and customer satisfaction.
• Assist dealership personnel with work needed to ensure the dealership is fully functioning.

Benefits

• Semi-monthly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for select eligible management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings and flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed