Service - Lot Attendant- Larry H. Miller Volkswagen

Asbury Automotive•Tucson, AZ
•Onsite

About The Position

The Service Lot Attendant is an initial point of contact for customers arriving at the dealership for service. The attendant greets customers, helps check them in for appointments, assists the Service Advisor, and moves customer vehicles from the service drive to the shop. The role requires safely handling vehicles and keys, maintaining an organized service drive, supporting dealership personnel, and helping provide a positive customer experience. The position also involves working outdoors and being on your feet for extended periods.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license.
  • Must be able to pass pre-employment background and drug screening.
  • Ability to work outdoors and remain on your feet for extended periods.

Nice To Haves

  • Ability to operate a manual-transmission vehicle is highly preferred.

Responsibilities

  • Greet customers promptly and courteously and obtain vehicle information at the customer’s vehicle when possible.
  • Assist the Service Advisor with customers while maintaining organization in the service drive.
  • Move customer vehicles safely and securely according to the greeting process outlined by management.
  • Retain vehicle keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership procedures for active vehicle delivery to encourage return visits and support customer satisfaction.
  • Assist dealership personnel with work necessary to ensure the dealership is fully functioning.

Benefits

  • Semi-monthly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury’s Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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