Service Lot Attendant - Larry H Miller Hyundai

Asbury Automotive•Peoria, AZ

About The Position

The Service Lot Attendant is an initial point of contact for customers arriving at the dealership for service. The role greets customers, helps check them in for appointments, assists the Service Advisor, and moves customer vehicles from the service drive to the shop. The attendant follows dealership procedures for customer interactions, vehicle handling, and key security while helping maintain an organized service drive and positive customer experience.

Requirements

  • Be at least eighteen years of age.
  • Have a valid driver's license.
  • Pass pre-employment screening, including a background check and drug test.
  • Be able to work outdoors and remain on your feet for extended periods.

Nice To Haves

  • Ability to operate a manual transmission is highly preferred.

Responsibilities

  • Greet customers promptly and courteously, and obtain vehicle information at the customer's vehicle when possible.
  • Assist the Service Advisor in helping customers while maintaining organization in the service drive.
  • Move customer vehicles safely and securely after greeting customers, following management's outlined process.
  • Retain vehicle keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership-specific procedures for active vehicle delivery to encourage return visits and strong Customer Satisfaction Index results.
  • Assist fellow dealership personnel with work necessary to ensure the dealership is fully functioning.

Benefits

  • Semi-monthly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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