Ford Service Lot Attendant

Hoffman Auto Group • East Hartford, CT

1d • Onsite

About The Position

Responsible for ensuring safe and efficient handling of customer and company/owned vehicles.

Requirements

• High School Diploma
• Valid driver’s license.
• Can adapt and embrace change with an internal and external customer centric mindset
• Act as an advocate for teammates and have a strong commitment to technology advancement
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Nice To Haves

• 1-2 years’ experience in a customer service orientated environment preferred

Responsibilities

• Greet all customers entering the service area and direct customers to service-write up area.
• Tag vehicles and install mats and seat covers.
• Park all vehicles in appropriate locations.
• Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.
• Maintain loaner vehicles. Wash, fill gas tanks and park in designated area.
• Inform management of any mechanical or body repairs needed.
• Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.
• Clean, wash and detail customer vehicles, shop and service drive as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED