Customer Service / Lot Attendant

U-Haul•Lorton, VA
•$12 - $13•Onsite

About The Position

U-Haul is seeking a friendly, motivated Customer Service / Lot Attendant to help customers with U-Haul products and services while inspecting and maintaining equipment. The role works as part of a supportive team and uses current technology to dispatch and return equipment. On-the-job education is offered, including ongoing learning through U-Haul University. Certifications for propane filling and forklift operation are offered through U-Haul after employment. The position is located at 8207 Terminal Rd, Lorton, Virginia 22079. Compensation is $12.00 to $13.00 per hour. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. U-Haul states that it does not hire or re-hire nicotine-product users in Virginia and other listed states.

Requirements

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Applicants must be legally authorized to work and must not require employer sponsorship.
  • Ability to perform physical work that includes moving equipment weighing at least 50 pounds, with or without assistance.
  • Ability to work around moving parts or machines, fumes, or irritant chemicals, and to use protective clothing or gear when required.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer customer questions and educate customers about products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane; certification is offered through U-Haul upon employment.
  • Drive a forklift; certification is offered through U-Haul upon employment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Perform other duties as assigned.

Benefits

  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
  • Paid hands-on working interviews.
  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance and prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental and vision plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey’s SmartDollar Program.
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