Customer Service / Lot Attendant

U-Haul•Haltom City, TX

2d•Onsite

About The Position

U-Haul is hiring a friendly, motivated Customer Service Representative to provide customer assistance and help maintain rental equipment. The role combines customer service inside and outside a U-Haul center with equipment inspections, maintenance, rental processing, and use of smartphone-based technology to dispatch and return equipment. On-the-job education is provided, including ongoing learning through U-Haul University. U-Haul also offers paid hands-on working interviews, a hiring bonus, and a cash bonus upon completion of its Equipment Inspection and Verification certification program. The work takes place around moving parts, machines, fumes, or irritating chemicals and may require protective gear. It includes physical activity such as standing for extended periods, moving around indoors and outdoors, reaching to objects at varying heights, and moving equipment weighing at least 50 pounds, with or without assistance. Applicants must be legally authorized to work without employer sponsorship. U-Haul states that it will not hire or re-hire nicotine product users in Texas and other listed states.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Legally authorized to work without requiring employer sponsorship.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer customer questions and explain products and services.
Prepare rental invoices and accept returned rental equipment.
Install hitches and trailer wiring.
Fill propane; U-Haul certification is offered after employment.
Drive a forklift; U-Haul certification is offered after employment.
Participate in ongoing education through U-Haul University.
Perform other duties as assigned.

Benefits

On-the-job education and opportunities for advancement.
Paid hands-on working interviews.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program.
Career stability.
Mindset App reimbursement.
Gym reimbursement program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw Legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter EAP.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey’s SmartDollar Program.