Service Loaner Coordinator

Mercedes-Benz Of Lynnwood • Lynnwood, WA

16h

About The Position

Fields Mercedes-Benz of Lynnwood is seeking a positive team member to coordinate loaner vehicles in its busy service department and provide a luxury experience to internal and external customers. The dealership aims to provide an excellent customer experience and build lasting relationships. Fields Auto Group describes its culture through the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency, and promotes transparency, collaboration, and expressing ideas, with a belief in promoting from within.

This is a full-time position. Hours are Tuesday through Friday, 7:30 a.m. to 4:30 p.m., and Saturday, 8:00 a.m. to 6:00 p.m. Pay is $20.00–$22.00 per hour, depending on experience.

Requirements

• Friendly, personable manner and professional appearance.
• Excellent communication and organizational skills.
• Experience using the Microsoft Office suite.
• Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously.

Nice To Haves

• Customer service experience.

Responsibilities

• Professionally meet and greet customers and open the door for guests as they arrive.
• Help guests find the appropriate team member.
• Organize and track the loaner fleet.
• Maintain a clean and organized parking lot with CVP's.
• Check guests into loaner vehicles.
• Check and inspect loaner vehicles when they are returned.
• Keep the loaner fleet clean and perform weekly Friday inventory checks.
• Shuttle customers when needed.
• Help keep the service drive clear of vehicles throughout the day.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability coverage.
• Paid basic life insurance.
• 401(k) plan.
• Personal time off.
• Paid training.
• Employee vehicle purchase plans.
• Health and wellness offerings.
• Saturday lunches.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed