Service Engineer

Valmet • Atlanta, GA

9d

About The Position

Valmet is seeking a customer-focused Service Engineer for its Automation Business line, serving pulp and paper industry and power generation customers in the Carolina area. The position works at multiple customer sites and provides preventive and predictive maintenance on Valmet QCS and DCS equipment. It is primarily a full-time resident position in the North Carolina region. Travel is typically during the work week, though some weekend work can be expected.

The role involves customer updates and training, maintaining and improving system performance, performing system upgrades and control-logic updates, sensor correlations, controls tuning, and preventive and remedial maintenance. The Service Engineer also provides remote phone and internet support and prepares reports after customer visits.

Valmet describes a challenging, fast-paced and dynamic work environment that values innovation and supports development-minded people. The company offers a generous wage and benefits package, including a 401(k) with company match and a company-funded pension. Employment offers are contingent on a background check, pre-employment physical, and drug screen. Applicants must be living in and authorized to work in the United States; international relocation is not available.

Requirements

• Bachelor’s degree in electronic, instrumentation, mechatronics, chemical, or paper engineering, with relevant experience.
• Background in instrumentation and controls.
• Understanding of cybersecurity fundamentals.
• Good understanding of virtual systems.
• Experience in a QCS/DCS/Quality support role.
• Good working knowledge of Windows and networking.
• Knowledge of Word and Excel.
• Good interpersonal skills and confidence interacting with all organizational levels.
• Ability to use tools appropriately and safely.
• Ability to lift up to 30 pounds.
• Strong fault-finding skills and attention to detail.
• Must be living in and authorized to work in the United States.

Responsibilities

• Provide preventive and predictive maintenance on Valmet QCS and DCS equipment at multiple customer sites.
• Hold customer update meetings.
• Provide ongoing customer training and interact with operations personnel to ensure equipment performs and is used as expected.
• Perform system upgrades as needed.
• Update control logic as needed.
• Perform sensor correlations.
• Tune controls.
• Perform preventive and remedial maintenance.
• Provide remote phone and internet support to customers.
• Generate reports after each customer visit.
• Travel to customer sites, typically during the work week, with some weekend work expected.

Benefits

• Generous wage and benefits package.
• 401(k) with company match.
• Company-funded pension.

What This Job Offers

• Job Type: Full-time