Service Engineer

Methods Machine Tools Inc•Houston, TX

6d•Onsite

About The Position

Methods Machine Tools is seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. The role includes mechanical and electrical troubleshooting and requires knowledge of mechanical systems, CNC controls, and electro-mechanical assemblies. The ideal candidate is self-motivated, customer-focused, and able to work independently while providing exceptional service. The engineer will service mechanical systems such as automatic tool changers, pallet systems, spindles, turret mechanisms, ball screws, axis support bearings, and hydraulic and pneumatic systems. The role also involves troubleshooting electrical and electronic systems, including CNC controls and electro-mechanical assemblies, and repairing Fanuc CNC controls. The engineer communicates with customers about diagnoses, repair progress, and preventive maintenance, and represents the company professionally. The position requires daily travel to customer facilities. Physical tasks include lifting up to 50 pounds, bending, twisting, crawling, and climbing step ladders up to 8 feet. Dependable transportation and a clean driving record are required. There are no supervisory responsibilities.

Requirements

At least 5 years of CNC field service experience.
Hands-on knowledge of Fanuc controls.
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Ability to remain calm and professional in stressful situations.
Self-motivation and ability to work independently.
Strong mechanical aptitude and experience in CNC repair.
Proficiency in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.
Experience using diagnostic tools, including multimeters and phase checkers.
Dependable transportation and a clean driving record.
Ability to lift up to 50 pounds, bend, twist, crawl, and climb step ladders up to 8 feet.

Nice To Haves

CNC programming experience.

Responsibilities

Diagnose and repair CNC milling and turning machines at customer locations.
Troubleshoot and repair automatic tool changers, pallet systems, spindles, and turret mechanisms.
Replace and align ball screws and axis support bearings.
Repair and align hydraulic and pneumatic systems.
Read and interpret mechanical drawings and part prints to perform repairs.
Troubleshoot electrical and electronic systems, including CNC controls and electro-mechanical assemblies.
Use ladder and wiring diagrams to diagnose electrical issues.
Use diagnostic tools such as digital multimeters, ohmmeters, and phase checkers.
Repair CNC controls, including Fanuc systems, and perform programming as needed.
Communicate diagnoses, repair progress, and preventive maintenance measures to customers.
Provide professional, courteous customer service and maintain a professional appearance and demeanor.
Travel daily to customer facilities.