Service Engineer

Unisys•Denton, TX

About The Position

We are seeking a hands-on Server Support Engineer with experience working on enterprise hardware within data center or customer environments. This role focuses on diagnosing, repairing, installing, and maintaining rack-mounted server infrastructure while ensuring high availability and customer satisfaction.

Requirements

  • 3+ years supporting enterprise servers or data center infrastructure.
  • Experience replacing hardware components such as CPUs, memory, storage, power supplies, RAID controllers, motherboards, and NICs.
  • Strong server troubleshooting and diagnostic skills.
  • Experience with rack-mounted server environments.
  • Familiarity with Linux operating systems.
  • Experience using remote server management tools such as iDRAC or similar platforms.

Nice To Haves

  • Preferred Dell server experience.
  • Data center operations background.
  • Hardware certifications.
  • Exposure to GPU-based server environments.

Responsibilities

  • Diagnose and resolve server hardware issues.
  • Install, configure, and replace server components.
  • Perform rack and stack activities within data centers.
  • Troubleshoot storage, networking, and server hardware failures.
  • Perform firmware and BIOS upgrades.
  • Support hardware maintenance and preventive servicing.
  • Document troubleshooting activities and resolutions.
  • Work directly with customers and technical teams during service events.
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