Service Engineer

Scot JCB Limited•Muir of Ord, CA

About The Position

Scot JCB is seeking a Service Engineer based in Muir of Ord to visit customer sites throughout the area and carry out maintenance, repairs and servicing of customer machines to a high standard. The role also involves carrying out inspections and repairs at the depot, attending breakdowns, fault-finding, and helping to train and mentor apprentice engineers. The position offers a competitive hourly rate, overtime and bonus.

Requirements

Relevant qualification such as City & Guilds, NVQ or SVQ in construction or agricultural engineering, HGV, light vehicle or a related area (essential).
Experience with construction or agricultural machinery, diesel engines, electrics, hydraulics, transmissions and fault-finding using electronic diagnostic equipment.
Ability to prioritise tasks and work effectively in a busy environment.
Good customer service skills and ability to build rapport with customers.
Good IT skills.
Flexible, positive outlook and outgoing approach to work.

Responsibilities

Repair and maintain machines at customer sites in accordance with the manufacturer’s specifications.
Attend breakdowns and fault-find on machines.
Complete relevant paperwork, timesheets and job cards accurately each day.
Order parts accurately and work closely with the parts department.
Work closely with the service supervisor.
Help train and mentor apprentice engineers.
Carry out machine inspections and repairs at the depot in accordance with manufacturer specifications and applicable regulations.
Ensure machines have no deficiencies or defects that could affect safe operation, and notify the appropriate manager of defective or unsafe equipment.

Benefits

Competitive salary reviewed yearly.
Competitive overtime rates and bonus.
Opportunity to earn £1 more per hour through the appraisal programme.
Average holiday pay reflecting overtime worked.
30 days’ annual leave, increasing with length of service up to 35 days.
Option to buy or sell up to five days of annual leave per year.
Company van for private use in line with HMRC guidance.
Laptop, phone, uniform and overalls.
Health and wellbeing plan with cashback for dental, optical, physiotherapy and other costs.
Employee Assistance Programme with free counselling and legal advice.
High-street discounts and savings through Perks.
Contributory pension scheme.
Life assurance of three times annual salary.
Employee referral programme.
JCB and in-house training.
Free onsite parking.