Service Deli Clerk

Stater Bros. Markets•Mojave, CA

10h•$17 - $28

About The Position

The NOTC Clerk delivers G.O.A.T. (Greet, Observe, Assist, Thank) customer service while supporting daily operations in the Service Deli and Bakery departments. The role provides over-the-counter service, prepares and packages deli and bakery products, maintains product quality and presentation, and follows food safety and sanitation standards. The position contributes to a positive shopping experience through prompt, friendly, and knowledgeable service. For graveyard shifts, duties include stocking products, preparing displays for the following day, and ensuring work areas are clean, organized, and ready for opening. Depending on operational needs, the clerk may also work in Grocery or Produce.

Requirements

Must be at least 18 years of age.
Valid Food Handler / Health Card for fresh departments.
Ability to work in a fast-paced environment and handle multiple tasks.
Friendly, helpful attitude focused on customer satisfaction and service.
Ability to work well with a team and follow direction.
Strong oral and written communication skills, including the ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for recipes, pricing, labels, equipment, and inventory.
Problem-solving ability and attention to detail.
Ability to stand for extended periods and lift moderate weights.
Ability to operate equipment safely and efficiently.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Integrity and adherence to store policies and procedures, safety standards, and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).
Basic knowledge of cake and cupcake decorating; training can be provided.

Responsibilities

Provide friendly, helpful, professional service and enhance customers’ shopping experience.
Handle customer concerns or complaints politely and professionally, escalating them to upper management when necessary.
Greet Service Deli customers, answer questions, fulfill product requests, and prepare deli items according to recipes and portion guidelines.
Slice, weigh, package, and label deli meats, cheeses, and prepared foods to customer specifications.
Stock, rotate, and merchandise deli products; monitor expiration dates and remove outdated or unsellable products.
Take and fulfill party tray and catering orders.
Record waste, transfers, and markdowns to support inventory control.
Safely operate deli equipment, including slicers, ovens, fryers, and scales.
Keep work areas, equipment, counters, and display cases clean and sanitary; participate in scheduled and deep cleaning.
Assist bakery customers with product selection and orders, and prepare baked goods to meet production goals.
Assemble and decorate cakes, cupcakes, and other bakery items, including custom orders, according to design specifications.
Ensure decorated bakery items meet quality and presentation standards; package and label breads, cakes, pastries, and cookies.
Maintain clean, attractive, well-stocked bakery displays; check freshness, rotate products, and remove expired items.
Monitor bakery inventory and communicate shortages or waste to management.
Safely operate ovens and other baking equipment, monitoring bake times and product quality.
Follow food safety, sanitation, and quality-control procedures and applicable health regulations.
Unload and break down pallets safely and efficiently; stock shelves accurately and rotate products by expiration date.
Maintain clean and organized stock and sales floor areas and prepare displays and shelves for the next day.
Report inventory shortages, damages, or discrepancies to management.
Work collaboratively with team members to support department operations and customer service.
Support Grocery or Produce as assigned, including merchandising grocery items and providing department support.
Perform other related duties as assigned.