Service Deli Clerk

Stater Bros. Markets•Wildomar, CA

1d•$17 - $28

About The Position

The Service Deli Clerk provides friendly, knowledgeable over-the-counter service and supports daily operations across the Service Deli and Bakery departments. The role includes preparing, packaging, labeling, stocking, and merchandising deli and bakery products; maintaining product quality and attractive displays; and following food safety, sanitation, and quality-control standards. The clerk may also support Grocery or Produce operations as business needs require. For graveyard-shift assignments, the role includes stocking products and preparing displays and work areas for the following day.

Requirements

Must be at least 18 years of age.
A valid Food Handler or Health Card is required for fresh departments.
Ability to work in a fast-paced environment and handle multiple tasks.
Friendly, helpful attitude and focus on customer satisfaction.
Ability to work well with a team, follow direction, and maintain a positive attitude.
Excellent oral and written communication skills and ability to communicate clearly and respectfully.
Basic math and reading skills for recipes, pricing, labels, equipment, and inventory.
Problem-solving ability and attention to detail.
Ability to stand for extended periods and lift moderate weights.
Ability to operate equipment safely and efficiently.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Integrity and adherence to store policies, procedures, and safety standards.

Nice To Haves

High school diploma (preferred but not required).
Basic knowledge of cake and cupcake decorating; training can be provided.

Responsibilities

Greet and assist customers, answer questions, fulfill product requests, and provide prompt, professional service.
Handle customer concerns politely and escalate them to upper management when necessary.
Prepare deli items, including sandwiches, salads, and hot-case offerings, according to established recipes and portion guidelines.
Slice, weigh, package, and label deli meats, cheeses, and prepared foods to customer specifications.
Stock, rotate, and merchandise deli products; monitor expiration dates and remove outdated or unsellable items.
Take and fulfill special orders for party trays and catering requests.
Record waste, transfers, and markdowns to support inventory control.
Safely operate deli equipment, including slicers, ovens, fryers, and scales.
Keep work areas, equipment, counters, and display cases clean and sanitary; complete scheduled and deep-cleaning tasks.
Prepare bakery items to meet production goals and assemble and decorate cakes, cupcakes, and other products, including custom orders.
Meet bakery product quality and presentation standards; package and label breads, cakes, pastries, and cookies.
Maintain clean, attractive, well-stocked bakery displays; check freshness, rotate products, and remove expired items.
Monitor bakery inventory and report shortages or waste to management.
Safely operate ovens and other baking equipment while monitoring bake times and product quality.
Follow food-safety, sanitation, temperature-control, storage, and quality-control procedures.
Unload and break down pallets safely and efficiently; stock shelves accurately and rotate products by expiration date.
Keep stock and sales-floor areas clean and organized, and prepare displays and shelves for the next day.
Report inventory shortages, damages, or discrepancies to management.
Work collaboratively with team members and support Grocery or Produce departments as assigned.
Follow store policies, local health regulations, safety standards, and the collective bargaining agreement; perform other related assigned duties.