Service Deli Clerk

Stater Bros. Markets•Artesia, CA

8d•$17 - $28•Onsite

About The Position

The Service Deli Clerk provides G.O.A.T. (Greet, Observe, Assist, Thank) customer service while supporting daily operations in the Service Deli and Bakery departments. The role includes serving customers over the counter, preparing and packaging products, maintaining product quality and presentation, and following food safety and sanitation standards. Depending on operational needs, the clerk may also support Grocery or Produce departments. For graveyard shifts, duties include stocking products, preparing displays for the following day, and ensuring areas are clean, organized, and ready for opening. The posting includes all duties that may be performed by a NOTC Clerk.

Requirements

Must be at least 18 years of age.
Must hold a valid Food Handler / Health Card for fresh departments.
Ability to work in a fast-paced environment and handle multiple tasks.
Friendly, helpful attitude and a focus on customer satisfaction.
Ability to work well with a team and follow direction with a positive attitude.
Excellent oral and written communication skills, including the ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for recipes, pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand for extended periods and lift moderate weights.
Ability to operate equipment safely and efficiently.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to maintain integrity and follow store policies, procedures, safety standards, and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).
Basic knowledge of cake and cupcake decorating; training can be provided.

Responsibilities

Provide friendly, professional customer service and handle concerns or complaints appropriately, escalating issues to upper management when necessary.
Greet deli customers, answer questions, fulfill product requests, and prepare deli items according to established recipes and portion guidelines.
Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications.
Stock, rotate, and merchandise deli products; monitor freshness and remove expired or unsellable items.
Take and fulfill party tray and catering orders.
Record waste, transfers, and markdowns accurately to support inventory control.
Safely operate deli equipment, including slicers, ovens, fryers, and scales.
Keep work areas, equipment, counters, and display cases clean and sanitary, and participate in scheduled and deep cleaning.
Assist bakery customers with product selection and orders, and prepare baked goods to meet production goals.
Assemble and decorate cakes, cupcakes, and other bakery items, including custom orders according to design specifications.
Ensure decorated bakery items meet quality and presentation standards; package and label bakery products according to store standards.
Keep bakery displays clean, attractive, and stocked; check product freshness, rotate items, and remove expired products.
Monitor bakery inventory and report shortages or waste to management.
Safely operate ovens and other baking equipment, monitoring bake times and product quality.
Follow food safety, sanitation, quality control, temperature control, and storage procedures and applicable health regulations.
Unload and break down pallets safely and efficiently; stock and rotate products, keeping shelves fully stocked and orderly.
Maintain clean and organized stock and sales floor areas and prepare displays and shelves for the next day.
Report inventory shortages, damage, and discrepancies to management.
Collaborate with team members and support Grocery or Produce departments as assigned by operational needs.
Perform other related duties as assigned.