Service Deli Clerk

Stater Bros. Markets•Norwalk, CA

1d•$17 - $28

About The Position

The Service Deli Clerk provides friendly, prompt, and knowledgeable over-the-counter customer service while supporting daily operations in the Service Deli and Bakery departments. The role includes preparing, packaging, labeling, and merchandising products; maintaining product quality and presentation; and following food safety, sanitation, and quality-control procedures. Employees may also be assigned to Grocery or Produce based on operational needs. Graveyard-shift duties, where applicable, include stocking products, preparing displays for the next day, and ensuring work areas are clean, organized, and ready for opening.

Requirements

Must be at least 18 years of age.
A valid Food Handler or Health Card is required for fresh departments.
Ability to work in a fast-paced environment and handle multiple tasks.
Friendly, helpful attitude with a focus on customer satisfaction and service.
Ability to work well with a team and follow direction.
Strong oral and written communication skills and the ability to communicate clearly and respectfully.
Basic math and reading skills for recipes, pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand for extended periods and lift moderate weights.
Ability to operate equipment safely and efficiently.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to maintain integrity and comply with store policies, procedures, safety standards, and the collective bargaining agreement.

Nice To Haves

High school diploma.
Basic knowledge of cake and cupcake decorating; training can be provided.

Responsibilities

Greet and assist customers, provide helpful service, handle concerns professionally, and escalate issues to management when necessary.
Prepare deli items such as sandwiches, salads, and hot case offerings according to recipes and portion guidelines.
Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications.
Stock, rotate, and merchandise deli products; check expiration dates and remove outdated or unsellable items.
Take and fulfill special orders for party trays and catering requests.
Record waste, transfers, and markdowns to support inventory control.
Safely operate deli equipment, including slicers, ovens, fryers, and scales.
Clean and sanitize work areas, equipment, counters, and display cases, and complete assigned cleaning tasks.
Assist bakery customers with product selection and orders, and prepare baked goods to meet production goals.
Assemble and decorate cakes, cupcakes, and other bakery items, including custom orders, according to design specifications.
Package and label bakery products and maintain attractive, clean, stocked display cases.
Check bakery products for freshness, rotate and restock items, remove expired products, and report shortages or waste to management.
Safely operate ovens and other baking equipment while monitoring bake times and product quality.
Follow food safety, sanitation, temperature-control, storage, and quality-control requirements.
Unload and break down pallets; stock shelves accurately and rotate products by expiration date.
Maintain clean and organized stock and sales-floor areas and prepare displays and shelves for the next day.
Report inventory shortages, damages, and discrepancies to management.
Work collaboratively with team members and follow store policies and local health regulations.
Support Grocery or Produce operations as assigned, including merchandising grocery items.
Perform other related duties as assigned.