Service Deli Clerk

Stater Bros. Markets•Jurupa Valley, CA

12d•$17 - $28

About The Position

The Service Deli Clerk provides G.O.A.T. (Greet, Observe, Assist, Thank) customer service and supports daily operations in the Service Deli and Bakery departments. Duties include serving customers, preparing and packaging deli and bakery products, maintaining product quality and presentation, and following food safety and sanitation standards. Depending on assignment, the role may include graveyard-shift work such as stocking products, preparing displays for the following day, and ensuring areas are clean, organized, and ready for opening. The clerk may also be assigned to support Grocery or Produce operations based on business needs.

Requirements

Must be at least 18 years of age.
A valid Food Handler / Health Card is required for fresh departments.
Ability to work in a fast-paced environment and handle multiple tasks.
Friendly, helpful attitude and focus on customer satisfaction and service.
Ability to work well with a team and follow direction with a good attitude.
Excellent oral and written communication skills, including clear and respectful communication with customers and teammates.
Basic math and reading skills for recipes, pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand for extended periods and lift moderate weights.
Ability to operate equipment safely and efficiently.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Maintain integrity and adhere to store policies and procedures, including safety standards and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).
Basic knowledge of cake and cupcake decorating; training can be provided.

Responsibilities

Provide friendly, helpful, professional customer service and handle concerns or complaints, escalating to upper management when necessary.
Serve deli customers, answer questions, fulfill product requests, and take and fulfill party tray and catering orders.
Prepare deli items such as sandwiches, salads, and hot case offerings according to recipes and portion guidelines.
Slice, weigh, package, and label deli meats, cheeses, and prepared foods to customer specifications.
Stock, rotate, and merchandise deli products; monitor expiration dates and remove outdated or unsellable items.
Record waste, transfers, and markdowns to support inventory control.
Safely operate deli equipment, including slicers, ovens, fryers, and scales.
Maintain clean, organized, and sanitary work areas and participate in regular and deep-cleaning tasks.
Assist bakery customers with product selection and orders, and prepare baked goods to meet production goals.
Assemble and decorate cakes, cupcakes, and other bakery items, including custom orders, according to design specifications and quality standards.
Package and label bakery products and keep bakery displays attractive, clean, stocked, and properly rotated; remove expired products.
Monitor bakery inventory and communicate stock shortages or waste to management.
Safely operate ovens and other baking equipment while monitoring bake times and product quality.
Follow food safety, sanitation, quality-control, temperature-control, and storage procedures and applicable health regulations.
Unload and break down pallets; stock shelves accurately and neatly; rotate products by expiration date.
Keep stock and sales-floor areas clean and organized and prepare displays and shelves for the next day.
Report inventory shortages, damage, or discrepancies to management.
Collaborate with team members and, as assigned, support Grocery or Produce merchandising and operations.
Follow store policies, procedures, safety standards, and the collective bargaining agreement; perform other related duties as assigned.