Service Coordinator - Bilingual

Masis Staffing•Richfield, MN

4d•$41,000 - $48,000

About The Position

The Service Coordinator is responsible for the full life cycle of talent acquisition to meet staffing needs for all clients in the branch and to contribute to efficient Masis operations. The role involves high-volume recruiting, candidate and job-order generation using Masis Staffing Solution CRM Software, and maintaining accurate records and processes throughout screening, interviewing, training, onboarding, and termination. The coordinator develops recruiting strategies, builds talent pipelines, and works with branch leadership and hiring managers to fill open positions. The position also supports branch payroll operations by monitoring compliance with company policies and procedures, ensuring timecards contain required information and approvals, troubleshooting data-entry issues, and submitting collected payroll data to the payroll department by the specified deadline. The role is performed in a routine office environment with visits to customer locations; extended daily schedules, occasional weekends, and travel may be required.

Requirements

At least 2 years of successful recruiting or business development experience.
Strong interviewing skills and understanding of the staffing industry.
Proficiency in multiple computer software applications.
Excellent verbal and written communication skills.
Excellent interpersonal skills and good negotiation tactics.
Proactive and independent, with the ability to take initiative.
Excellent time-management skills and a proven ability to meet deadlines.
Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
Proficiency with Microsoft Office Suite or related software.
Ability to report to multiple levels of management.
Ability to communicate successfully with all levels of the workforce.
Ability to select high-quality talent.
Ability to engage and lead team meetings.
Proven track record of driving and executing best-in-class service.
Proven sales and staffing expertise.
Ability to drive a culture of execution.
Understanding of financial reporting and statements.
High level of concentration.

Nice To Haves

College education preferred.
Ability to speak more than one language is highly desirable.

Responsibilities

Plan and execute consistently high-volume recruiting.
Generate candidates and job orders through Masis Staffing Solution CRM Software.
Maintain updated CRM records concerning employment terminations and cooperate with unemployment.
Manage candidate-related processes, including screening, interviewing, training, onboarding, and termination, with close attention to detail.
Maintain the branch’s required fill ratio.
Develop creative recruiting strategies to attract valuable candidates.
Communicate job-order status and relevant client or candidate matters to the Branch Manager and Business Development Manager.
Maintain confidentiality and follow company policy when interacting with candidates and clients.
Create recruiting and interviewing plans for each open position and collaborate with hiring managers on prescreening questions.
Build relationships with qualified candidates in prioritized skill sets and develop candidate pools in advance of need.
Network through industry contacts, association memberships, and trade groups.
Meet or exceed performance goals set by the executive team and safety standard goals established by the Risk function.
Implement standards, procedures, and controls to improve data-entry efficiency, accuracy, and performance.
Monitor branch compliance with Masis Staffing Solutions payroll policies and procedures.
Ensure timecards have the necessary fields and approvals.
Troubleshoot data-entry issues and delays and design corrective actions to improve the process.
Send collected payroll data to the payroll department by the specified deadline.
Perform other duties as assigned.