Bilingual Patient Coordinator

Choice Healthcare Services•Modesto, CA
•$17 - $19

About The Position

The Patient Coordinator (Front Office Receptionist) schedules appointments, performs patient check-in and check-out duties, assists with checkout duties as needed, and handles administrative tasks. The role requires Spanish bilingual proficiency. CHOICE Healthcare Services provides pediatric dental care and describes its mission as making healthcare accessible to everyone.

Requirements

  • High school diploma or equivalent.
  • Bilingual in Spanish is required.

Nice To Haves

  • Six or more months of healthcare or dental front office experience is preferred.

Responsibilities

  • Collect and process payments.
  • Import authorizations received by mail and call parents.
  • Schedule treatment and recall appointments.
  • Confirm treatment appointments.
  • Answer calls throughout the day.
  • Process no-show reports.
  • Schedule patients from the ASAP list.
  • Check patients in and out.
  • Verify information on file.
  • Verify insurance eligibility.
  • Call patients when they are more than 10 minutes late.
  • Confirm observation appointments.
  • Schedule observation appointments.
  • Work on the daily sign-in sheet.
  • Scan in NPP and enter it into the system.
  • Maintain regular, predictable attendance.
  • Get along and work effectively with others.

Benefits

  • Care for your wellbeing and work-life balance.
  • Professional and personal growth.
  • Experienced leadership support.
  • Fun and supportive team dynamic with events and celebrations.
  • Comprehensive benefit package.
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