Bilingual Patient Coordinator
About The Position
The Patient Coordinator (Front Office Receptionist) schedules appointments, performs patient check-in and checkout duties, assists with checkout duties as needed, and performs administrative duties. Bilingual Spanish proficiency is required. CHOICE Healthcare Services says its mission is to provide everyone access to healthcare. It is the largest provider of pediatric dental care in the Southwest United States and focuses on delivering high-quality care to children in its communities. The company describes a supportive team environment, leadership support, and opportunities for professional and personal growth.
Requirements
- High school diploma or equivalent.
- Bilingual in Spanish is required.
Nice To Haves
- At least 6 months of healthcare or dental front office experience is preferred.
Responsibilities
- Collect and process payments.
- Import authorizations received by mail and call parents.
- Schedule treatment and recall appointments.
- Confirm treatment appointments.
- Answer calls throughout the day.
- Process no-show reports.
- Schedule patients from the ASAP list.
- Check patients in and out.
- Verify information on file.
- Verify insurance eligibility.
- Call patients when they are more than 10 minutes late.
- Confirm and schedule observation appointments.
- Work on the daily sign-in sheet.
- Scan in NPP and enter it into the system.
- Maintain regular, predictable attendance.
- Get along and work effectively with others.
Benefits
- Care for wellbeing and work-life balance.
- Professional and personal growth.
- Experienced leadership support.
- Fun and supportive team dynamic with events and celebrations.
- Comprehensive benefit package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
