Service Coordinator I - Brighter Dawn

UPMC • Pittsburgh, PA

7d • Onsite

About The Position

The Service Coordinator I works as a Residential Service Coordinator at the Neighborhood Living Program, providing on-site residential support to clients living in their own Single Room Occupancy units on the fourth floor of the newly renovated Second Avenue Commons building. The role is part of a multidisciplinary team serving the unsheltered behavioral health population of Allegheny County. At least 55% of the position’s time is spent in direct service.

Requirements

• Bachelor’s degree in a Human Services field, such as Social Work, Psychology, or Counseling; other fields of study may be considered with at least 12 credits of Human Services coursework.
• Safe driving record.
• Official bachelor’s-degree-level transcripts must be attached for consideration.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Cardiopulmonary Resuscitation (CPR).
• Comprehensive Crisis Management (CCMC).
• Driver’s license.
• Act 31 Child Abuse Reporting, with renewal.
• Act 33 clearance, with renewal.
• Act 34 clearance, with renewal.
• Act 73 FBI Clearance, with renewal.

Nice To Haves

• One year of related experience preferred.
• Prior experience working in community settings preferred.

Responsibilities

• Advocate for individuals to access necessary services.
• Ensure monthly contact and provide comprehensive service coordination.
• Facilitate service-planning meetings.
• Communicate expectations and ensure service coordination.
• Assess individuals’ strengths and needs through interviews and reviews.
• Evaluate services and review cases with relevant parties.
• Develop and maintain relationships with individuals and their support networks.
• Serve as the primary resource for individuals and families.
• Attend training programs on best practices.
• Foster a cooperative agency culture and participate in projects.
• Coordinate mental health services as part of a treatment team.
• Promote collaborative service planning.
• Maintain a catalog of community resources.
• Encourage recovery and community inclusion.
• Keep accurate records of activities.
• Provide culturally competent services.
• Spend at least 55% of time in direct service.

Benefits

• $3,000 sign-on bonus for an 18-month work commitment.
• Lease parking provided 700 feet from the worksite.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level