Server at Dawn Manor

Pyramid Global Hospitality•Wisconsin Dells, WI

10d

About The Position

The Server at Dawn Manor, Dellshire Resort, is responsible for delivering attentive, efficient, and personalized service at the resort’s off-site restaurant. The role supports guest satisfaction through accurate orders, knowledge of menu offerings, and adherence to service standards. Dellshire is a medieval-inspired destination resort in Wisconsin Dells scheduled to open in Spring 2026, providing a pre-opening environment and opportunities for professional growth.

Requirements

Strong communication, sales, and multitasking skills.
Food Safety Certification and Wisconsin Alcohol Beverage Certification are required within 30 days of employment and must be renewed as needed.

Nice To Haves

Previous serving experience, ideally in an upscale or high-volume environment.
Knowledge of food, beverages, and service standards.

Responsibilities

Provide full-service dining, including greeting guests, taking orders, delivering food and beverages, and presenting checks.
Demonstrate knowledge of menus, ingredients, allergens, and preparation methods.
Enter orders accurately into the POS system and ensure timely delivery.
Monitor guest satisfaction and anticipate guests’ needs throughout the dining experience.
Maintain an assigned section, keeping it clean and ready for service.
Handle cash and credit transactions accurately and responsibly.
Follow alcohol service guidelines and verify identification when required.
Communicate with kitchen and support staff to ensure smooth service.
Participate in side work and opening and closing duties.
Uphold company service standards, policies, and safety procedures.
Perform other duties and responsibilities as assigned by the Manager.