Server at Puckett

A Marshall Hospitality•Pigeon Forge, TN
•Onsite

About The Position

Puckett's Grocery & Restaurant in Pigeon Forge, Tennessee, is hiring a Server as the restaurant transitions to fully full-service dining. During training and/or the transition, servers may work in fast-casual dining areas. The restaurant anticipates completing the transition no later than early August. Puckett's is part of A. Marshall Hospitality, a growing family of restaurants. The company describes its leadership as hands-on and invested in employee development. The Server provides friendly, responsive service and creates an exceptional dining experience, with the goal of encouraging guests to return. Hours vary; open availability and weekend availability are needed. The position is located at 2480 Parkway, Pigeon Forge, TN. Puckett's Grocery & Restaurant is an equal opportunity employer. It is drug-free, provides reasonable accommodations where requested and available, and participates in the Federal E-Verify process.

Requirements

  • Must be 18 years of age or older.
  • Must have reliable transportation to and from work.
  • Previous restaurant experience is highly preferred.
  • Must pass the federally mandated E-Verify process.
  • Must obtain an Alcoholic Beverage Commission (ABC) serving permit within 60 days of hire.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel, and guests.
  • Must have basic knowledge of dining room and service procedures and functions.
  • Must possess basic math skills and be able to handle money and operate a point-of-sale system.
  • Must be able to stand for long periods, up to 8 hours.
  • Must be able to safely lift and frequently maneuver trays weighing up to 20–30 pounds.
  • Must be self-disciplined, take initiative, have leadership skills, and be outgoing.
  • Must have a pleasant, polite manner and a neat, clean appearance.
  • Must be able to multitask and problem-solve while coordinating a wide range of activities.
  • Must be able to conduct oneself positively and professionally under all circumstances, including in a high-paced environment.
  • Open availability and weekend availability are needed.

Nice To Haves

  • Previous restaurant experience.

Responsibilities

  • Provide friendly, responsive service to create an exceptional dining experience for guests.
  • Help create a memorable dining experience that encourages guests to return.
  • Communicate clearly with managers, kitchen and dining room personnel, and guests.
  • Handle money and operate a point-of-sale system.
  • Coordinate multiple activities and recommend appropriate solutions to restaurant problems.
  • Maintain a positive and professional manner, including in a high-paced environment.

Benefits

  • Health benefits package for employees averaging over 30 hours per week; the company pays 50% of the employee's medical insurance.
  • Affordable dental and vision coverage available as add-ons.
  • Opportunity to enroll in a Health Savings Account (HSA).
  • One week of paid vacation for full-time employees averaging 35 or more hours, after six months.
  • 30% off the Skechers Shoe Program.
  • 50% off in-house meals and apparel for the employee and immediate family at the employee's home location.
  • 50% off in-house meals and apparel at affiliated restaurants for employees.
  • Paid breaks, or the opportunity for tipped employees to waive a break.
  • Positive, fun, family-oriented work environment.
  • Company newsletter to stay informed.
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