Service Contract Coordinator - EST Preferred
Two95 International Inc.
About The Position
We are seeking a Service Contract Coordinator/Assistant to support the Revenue Operations team by managing service scoping requests, preparing contract documentation, coordinating with Sales and internal teams, and ensuring accurate workflow completion for successful deal closure.
Requirements
- Bachelor's degree or equivalent experience.
- Experience in customer service, operations, or client management in a fast-paced environment.
- Salesforce CRM experience preferred.
- Strong written and verbal communication skills.
- Service Contract Administration
- Experience in Salesforce CRM
- Experience in Contract Documentation
- Experience in Workflow Management
- Experience in Customer Service & Operations
- Experience in Microsoft Word & MS Office
Nice To Haves
- Salesforce CRM experience preferred.
Responsibilities
- Manage and prioritize service scoping requests and case queues.
- Draft, update, and maintain service scope and contract documentation.
- Coordinate with Sales and internal stakeholders to resolve scoping requests.
- Track case status, follow up on pending requests, and ensure SLA compliance.
- Verify final documents match opportunity products before deal closure.
- Support additional operational initiatives as needed.
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What This Job Offers
Career Level
Entry Level
