Care Coordinator "Korean Preferred"

Elevance Health•New York, NY

7d•Remote

About The Position

The Care Coordinator coordinates the delivery of care for members by implementing, coordinating, monitoring, and evaluating services to meet their health needs and ensure appropriate use of clinical resources. The role monitors care delivery across markets, maintains daily admissions and discharge records, expedites and coordinates appointments for assigned hospitalized members, and authorizes and coordinates services. The Care Coordinator keeps providers involved in a member’s care updated on appointments, condition, and additional clinical support needed; requests and gathers medical records; and maintains accurate, complete documentation in the Case Management database. The position is based in Staten Island, New York, and is described as primarily virtual full-time, with in-person training sessions required. Candidates must live within a reasonable commuting distance of the posting location unless an accommodation is granted. The listed hourly salary range for New York is $21.42 to $32.12. Korean proficiency is highly preferred.

Requirements

High school diploma or equivalent, and at least 2 years of experience in Case Management Care Coordination in an HMO environment; or an equivalent combination of education and experience.

Nice To Haves

Korean or other multilingual proficiency; Korean is highly preferred.
Proficiency in Microsoft Excel is strongly preferred.

Responsibilities

Implement, coordinate, monitor, and evaluate care options and services to meet members’ health needs and ensure appropriate use of clinical resources.
Monitor delivery of care across all markets.
Maintain daily admissions and discharge records.
Expedite and coordinate appointments for assigned hospitalized members.
Authorize and coordinate services.
Keep providers involved in members’ care updated on appointments, condition, and additional clinical support needed.
Request and gather necessary medical records.
Maintain accurate and complete documentation in the Case Management database.

Benefits

Comprehensive benefits package, subject to eligibility requirements.
Incentive and recognition programs.
Equity stock purchase and 401(k) contribution, subject to eligibility requirements.
Merit increases.
Paid holidays and paid time off.
Incentive bonus programs, unless covered by a collective bargaining agreement.
Medical, dental, and vision benefits.
Short- and long-term disability benefits.
401(k) with company match.
Stock purchase plan.
Life insurance.
Wellness programs.
Financial education resources.