Care Coordinator "Korean Preferred"

Elevance Health•New York, NY

8d•$21 - $32•Remote

About The Position

The Care Coordinator coordinates the delivery of care for members. The position implements, coordinates, monitors, and evaluates services and options to meet members’ health needs and support appropriate use of clinical resources. It monitors care delivery across markets, maintains admission and discharge records, expedites appointments for assigned hospitalized members, authorizes and coordinates services, keeps providers informed about appointments, member condition, and additional clinical support needs, gathers medical records, and maintains complete documentation in the Case Management database. The role is based in Staten Island, New York, and is described as virtually full-time except for required in-person training. Applicants must be within a reasonable commuting distance of the posting location unless an accommodation is granted as required by law. Korean proficiency is highly preferred; Microsoft Excel proficiency is strongly preferred.

Requirements

High school diploma or equivalent, and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or an equivalent combination of education and experience.

Nice To Haves

Korean or other multilingual proficiency; Korean is highly preferred.
Proficiency in Microsoft Excel is strongly preferred.

Responsibilities

Implement, coordinate, monitor, and evaluate options and services to meet members’ health needs and ensure appropriate use of clinical resources.
Monitor delivery of care across all markets.
Maintain daily admissions and discharge records.
Expedite and coordinate appointments for assigned hospitalized members.
Authorize and coordinate services.
Keep providers involved in members’ care updated on appointments, condition, and additional clinical support needed.
Request and gather necessary medical records.
Maintain accurate and complete documentation in the Case Management database.